Founded in 1996 and headquartered in China, Nexus Holidays is a global tour operator with 15 offices worldwide. Our principal business activity is in the designing, developing, worldwide marketing and selling of high quality tour programs visiting China, Northeast Asia, Southeast Asia, the Indian Subcontinent and the world. By serving over 70,000 customers annually, we are known as one of the leading brands for Asia travel, as our tour programs are designed primarily for travellers who truly valued reliability and flexibility with attractive prices. Nexus Holidays is also a fully-integrated retail travel service provider offering services in air booking, hotel arrangement, cruise reservation and holiday travel. With our local knowledge and global expertise, we deliver on promises and create value for the ultimate goal of offering you a seamless travel experience.
We have established a significant presence in Australia, with an office in Sydney. Our main objective is to offer quality services at the best price. With our local knowledge and global expertise, we deliver on promises and create value for the ultimate goal of offering you a seamless travel experience. Our philosophy is to offer people from all walks of life the opportunity to experience authentic experiences at a variety of destinations, in comfort, at a reasonable cost.
Why NexusIncredible Value with Top Quality
At Nexus Holidays, we provide the newest and safest transportation, luxurious and comfortable accommodation, caring and knowledgeable guides, authentic and mouth-watering meals, and iconic attractions – plus off the beaten path itineraries. We have achieved this by securing a solid foundation in buyer bargaining power from our suppliers for our growing base of customers, over 70,000 in 2013. We have also established our operational logistics locally and distribute product information through our global sales network. This approach saves operational costs and enhances communication between our business units. Most importantly, we also receive constant support from diverse national tourism organizations in the areas of marketing and promotion. All of the above have enabled us to sustain our competitive advantage and thus provide you best of the best in incredible value and top quality.
Nexus Holidays is a reputable tour operator. With our professional travel specialists based in our sales network worldwide, including North America, our toll-free line and online support will connect you to us from anywhere at any time. All group and private tours will all be taken care of by Nexus Holidays’ most caring and knowledgeable in-house tour guides. For Asia operations with ten guests or more, we will even offer both local and national guides to accommodate every need of yours throughout the journey. The ultimate goal of our service plan is to ensure that you will receive extraordinary service before, during, and after your trip. At Nexus Holidays, we have no downtime.
Service excellence is the cornerstone of how we operate our business. We listen to our customers and have a dedicated special quality control team. The aim is to understand our customers’ feedback and future needs. This will ensure us to be able to realign our service and logistics for the purpose of gaining 101% satisfaction from you.
We believe our research and development efforts are a key factor in our success. With our in-depth knowledge about respective markets worldwide and understanding the needs and requirements of people from diverse cultural backgrounds, we meticulously design all our tour programs, aiming to create unforgettable memories every time. It is no wonder why thousands of travellers choose Nexus Holidays year after year.
Nexus Holidays is a global tour company with 15 operations and sales offices worldwide. Our network enables us to streamline communication and share resources for the purpose of creating synergy, a synergy that will continuously strive to create and provide service excellence and innovation in products for our valued customers. This is our commitment to you.